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COVID-19 screening questions will be asked and documented during the interviewing process. Hiring decisions will require, among other criteria, a determination of low risk based on the answers.

Training Specialist E-Commerce







Requisition ID:  157746 

Career Group:  Distribution Centre Careers 

Job Category:  E-commerce Delivery Ops & Cust 

Travel Requirements:  10 - 20%


Country: Canada (CA) 

Province: Ontario 

City: Vaughan

Location: 3809 GTA CFC 

Postal Code: L4L 1A5 is a new team dedicated to launching and scaling Sobeys new e-commerce grocery home delivery business. This is a rare opportunity to join a start-up within a larger organization. You will help launch and operate a new brand in the Ontario and Quebec markets powered by Ocado Group’s world-leading e-commerce grocery platform. We are looking for experienced, passionate, curious, customer-obsessed, and entrepreneurial individuals to join a diverse and driven team whose mission is to help Canadians stay one step ahead of their busy lives. Voila by Sobeys and Voila par IGA will be the most reliable and convenient way for Canadians to shop for groceries. Your groceries delivered. Just like that.™ 


All career opportunities will be open a minimum of 5 business days from the date of posting.




Reporting to the Head of Delivery, the focus of the training Specialist is to train and evaluate new Delivery Teammates, modify SOP's when required and work with Training Champions to ensure all follow up training with Delivery Teammates is complete.

Job Description


•    Focus on training that demonstrates high quality performance, dedication to safety, consistency and accuracy delivered in a customer focused way;
•    Develop SOP’s and training aids to assist/elevate the training program as the needs of the business dictates;
•    Provide in class and yard/road training to ensure Delivery Teammates are comfortable diving the vans in a safe manner;
•    Provide in class Orientation and facilitate training for Health and Safety and Food Safety to all new and existing teammates;
•    Provide clear communication between relevant departments when required including Shunt and Fleet team;
•    Ensure all team members follow and demonstrate Sobeys workplace standards, practices and training content in a consistent manner;
•    Accurately document and track new hire competency through performance evaluations and training check list(s)Be a member of a dynamic team to refine and improve training procedures;
•    Complete appropriate documentation in a confidential manner;
•    In conjunction with the Health and Safety and Delivery Operations Management, work dynamically to ensure risk assessments, safe working systems, procedures and policies are in place;
•    Provide feedback to the Head of Delivery and Delivery Managers, in order to aid the development of new and existing team members.



Job Requirements


Currently in good status as a Delivery, Operations or Inventory teammate. 

Experience training collegues or Supervising new staff

Knowledge of all processes and roles as they pertain to Delivery

Enthusiasm and passion for sharing skillsand knowledge

Works well under pressure

Experience with dealing with challenging situations


Ability to work independently and in a team dynamic

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.