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eCommerce Planning Analytics Specialist







Requisition ID:  159660 

Career Group:  Corporate Office Careers 

Job Category:  E-commerce Finance & Strategy 

Travel Requirements:  0 - 10%

Job Type:  Full-Time


Country: Canada (CA) 

Province: Ontario 

City: Toronto

Location: Sobeys Innovation Hub 

Postal Code: M5V 1X6 is a new team dedicated to launching and scaling Sobeys new e-commerce grocery home delivery business. This is a rare opportunity to join a start-up within a larger organization. You will help launch and operate a new brand in the Ontario and Quebec markets powered by Ocado Group’s world-leading e-commerce grocery platform. We are looking for experienced, passionate, curious, customer-obsessed, and entrepreneurial individuals to join a diverse and driven team whose mission is to help Canadians stay one step ahead of their busy lives. Voila by Sobeys and Voila par IGA will be the most reliable and convenient way for Canadians to shop for groceries. Your groceries delivered. Just like that.™ 


All career opportunities will be open a minimum of 5 business days from the date of posting.




The eCommerce Planning Analyst is responsible for detailed analytics and business insights of Delivery and Network Analytics across their assigned region (GTA or Quebec), providing subject matter expertise in driving the performance of key business metrics.

• Work with National Delivery Team to ensure alignment and drive growth of key metrics
• Collaborate with Planning team leads (Sales and Capacity and Operations Planners), as required to baseline metrics, targets, data and results (analysis support and insight)
• Work with Team Lead, Planning Analytics to ensure expectations and timelines met

Job Description



As the eCommerce Planning Analyst you will:


• Subject matter expert responsible for detailed analysis and reporting of the efficiency and effectiveness of the Voila delivery network, providing insights which drive better performance
• Providing operational teams with insight, analysis, guidance and up to date accurate assumptions and KPIs enabling them to plan and manage the operation effectively through regular reporting and deep dives
• Key contributor to growth of key metrics, including deliveries per route, delivery on-time, balancing against key customer experience metrics
• Develop a deep understanding of DPV drivers, benchmarks, and how projections are impacted by changes in assumptions
• Provide detailed and complex analysis to assist with data driven recommendations for efficiency maximization
• Create detailed analysis of pre versus post impacts of service changes or expansion in the delivery network, documentation of lessons learned to inform future recommendations and understand trade-offs
• Perform periodic validation of DPV assumptions against OSP inputs and outputs, advise of potential performance improvements in OSP configuration
• Drive scenario building for network optimization as required to assist with Operational Planning’s labour scenarios
• Provide the business relevant, reliable and timely labour and capacity planning information including Key Performance Indicators (KPI’s) and appropriate variance analysis
• Monitor and track slot availability trends in the network, highlight areas of concern and opportunity
• Provide analytical support to Team Lead, Planning Analytics, and Director, Finance Strategy & Planning
• Communicate closely and work collaboratively with delivery, shunting, CFC, HR, replenishment and planning, ownership of cross-functional meetings
• Identify opportunities to automate or improve internal processes for the Planning Analytics team
• Strong comfort level in drawing insights from both structured and unstructured data
• Prepare various ad-hoc reporting requests and analytical reports
• Provide excellent level of customer service to all levels of the business



Job Requirements


Your resume and experience will show:


  • Minimum of 4+ years directly related work experience
  • University degree,  BCommerce, Engineering Degree
  • Exceptional analytical abilities and clarity of thought, significant data analysis abilities
  • Advanced level Excel, deep experience with business intelligence tools
  • Previous planning experience desired, including but not limited labour/forecasting, integrated planning experience, planning for distribution inbound/outbound

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.