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Sales & Capacity Planner







Requisition ID:  162480 

Career Group:  Corporate Office Careers 

Job Category:  E-commerce Finance & Strategy 

Travel Requirements:  0 - 10%

Job Type:  Full-Time


Country: Canada (CA) 

Province: Ontario 

City: Toronto

Location: Sobeys Innovation Hub 

Postal Code: is a new team dedicated to launching and scaling Sobeys new e-commerce grocery home delivery business. This is a rare opportunity to join a start-up within a larger organization. You will help launch and operate a new brand in the Ontario and Quebec markets powered by Ocado Group’s world-leading e-commerce grocery platform. We are looking for experienced, passionate, curious, customer-obsessed, and entrepreneurial individuals to join a diverse and driven team whose mission is to help Canadians stay one step ahead of their busy lives. Voila by Sobeys and Voila par IGA will be the most reliable and convenient way for Canadians to shop for groceries. Your groceries delivered. Just like that.™ 


All career opportunities will be open a minimum of 5 business days from the date of posting.




Sobeys is full of exciting opportunities and we are always looking for bright new talent to join our Voila team!  The Sales and Capacity Planner is responsible for creation and ownership of the sales forecasts ( midterm ) and monitoring, tracking and adjusting the sales forecast and DPV (routing). This is role has the added benefit of a 4 day work week that leverages 10 hour shifts comprised of rotational mornings and evenings.   

Job Description



As the Sales & Capacity Planner you will:


  • Work with merchandising and marketing on sales forecasting
  • Collaborate with Planning peers as related to baseline metrics, targets, data and results (analysis support and insight)
  • Work with Operational Planning and Analytics Manager to ensure expectations and timelines met
  • Interact with CFC and delivery to get hard limits
  • Create mid to short term plan of sales, capacity and availability
  • Analyze and understand dynamic forecasts to maximize sales, including forecasting key assumptions
  • Perform complex analysis in a specific area of sales and capacity planning
  • Manage day to day sales and capacity planning operations
  • Balance delivery and CFC capacity to maximize efficiency
  • Monitor and react to customer demand and slot availability for customers
  • Interpreting the trends and variances in key reporting in support of decisions that are required to improve financial performance
  • Create and re-create routes, resolve violations (ex. DPV exceeds recommended weight guidelines)  and incorporate event considerations
  • Optimize business process and identify opportunities to reduce costs
  • Provide the business  relevant, reliable and timely sales and capacity planning information including Key Performance Indicators (KPI’s) and appropriate variance analysis
  • Support CFC / spoke planning (secondary sites)
  • Provide analytical support to Operational Planning Manager
  • Communicate closely with sales teams, operational teams and other planning teams
  • Prepare various ad-hoc reporting requests and analytical reports
  • Act as the key contact for emergency capacity planning needs from the CFC
  • Identify and respond to and resolve operational issues in a timely manner
  • Work a rotation between Monday to Sunday for morning and evening shifts
  • Support the preparation of data analysis, insight and recommendations, as assigned
  • Provide excellent level of customer service to all levels of the business 

Job Requirements


Your resume and experience will show:


  • Minimum of 5+ years directly related work experience
  • University degree,  Bachelors Commerce, Engineering Degree
  • Previous planning experience required, including but not limited to order modeling and forecasting and re-forecasting; integrated planning experience, planning for distribution inbound/outbound; category planning;
  • Expert level use of Microsoft Office suite, including advanced Excel
  • Experience in Supply Chain 

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.