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Demand Planner - E-Commerce







Requisition ID:  156965 

Career Group:  Corporate Office Careers 

Job Category:  E-commerce Replenishment 

Travel Requirements:  0 - 10%


Country: Canada (CA) 

Province: Ontario; Nova Scotia 

City: Toronto

Location: Sobeys Innovation Hub 

Postal Code: M5V 1X6 is a new team dedicated to launching and scaling Sobeys new e-commerce grocery home delivery business. This is a rare opportunity to join a start-up within a larger organization. You will help launch and operate a new brand in the Ontario and Quebec markets powered by Ocado Group’s world-leading e-commerce grocery platform. We are looking for experienced, passionate, curious, customer-obsessed, and entrepreneurial individuals to join a diverse and driven team whose mission is to help Canadians stay one step ahead of their busy lives. Voila by Sobeys and Voila par IGA will be the most reliable and convenient way for Canadians to shop for groceries. Your groceries delivered. Just like that.™ 


All career opportunities will be open a minimum of 5 business days from the date of posting.



  • Work closely with Category Merchants to review forecasting results and to provide forecast recommendations on opportunities on their categories
  • Work with Replenishment, Category Management, Marketing, Process Optimization and Merchandising Services to understand forecast and trends
  • Ocado System Platform testing, implementation, training and adoption

Job Description

• Deliver against Key Performance Indicators (KPIs) to measure success based on forecast accuracy targets

Manage Demand Forecasting
• Responsible for understanding the demand for respective categories
• Manage accurate demand forecasts that incorporate current and relevant market information to predict customer demand and provide buying team with the right information to plan to meet that demand
• Develop reports to determine priorities and areas of opportunity and confirm/communicates results; creates ad hoc reports as necessary
• Identify forecast accuracy root causes and refine process to ensure continuous improvement of the overall process
•  Support the company’s long term strategy and inventory reduction while maintaining high Customer Service level metrics
• Coordinate promotional execution with merchandizing, suppliers and distribution teams
• Coordinate seasonal forecast and plans with merchandizing, suppliers and distribution teams
• Propose sales forecast based on observations, knowledge and assessments; collaborate with partners to refine forecasts
• Track projections and recommend appropriate action to achieve service level metrics
• Accountable for ensuring forecast accuracy

Job Requirements

• Deep understanding of the supply chain and our business
• Excellent communication skills
• 3-5 years relevant experience in forecast management, statistical analysis, replenishment or logistics
• Extensive knowledge of Excel (intermediate)
• Solid Fresh or Grocery experience


Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.