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COVID-19 screening questions will be asked and documented during the interviewing process. Hiring decisions will require, among other criteria, a determination of low risk based on the answers.

Bilingual Supervisor - Home Delivery







Requisition ID:  163338 

Career Group:  Distribution Centre Management 

Job Category:  E-commerce Delivery Ops & Cust 

Travel Requirements:  0 - 10%

Job Type:  Full-Time


Country: Canada (CA) 

Province: Ontario 

City: Ottawa

Location: 3804 Ottawa Spoke 

Postal Code: K1H 1E2 is a new team dedicated to launching and scaling Sobeys new e-commerce grocery home delivery business. This is a rare opportunity to join a start-up within a larger organization. You will help launch and operate a new brand in the Ontario and Quebec markets powered by Ocado Group’s world-leading e-commerce grocery platform. We are looking for experienced, passionate, curious, customer-obsessed, and entrepreneurial individuals to join a diverse and driven team whose mission is to help Canadians stay one step ahead of their busy lives. Voila by Sobeys and Voila par IGA will be the most reliable and convenient way for Canadians to shop for groceries. Your groceries delivered. Just like that.™ 


All career opportunities will be open a minimum of 5 business days from the date of posting.



Job Description

Reporting directly to the Transportation Manager, the Transportation Team Lead is responsible for all aspects of the trucking operations; drivers and equipment, maintaining oversight of routing, scheduling and dispatch to customers. Adherence to applicable provincial and federal regulatory standards is strictly enforced. Actively contributes to a positive and productive working environment.

Job Requirements

Key Business Functions, Responsibilities, and Accountabilities


  • Determines the Manpower requirements and staff his/her shift appropriately reacting to any situation affecting his/her planning (Holidays, BOGOs, unplanned events, etc.)
  • Monitors and reports the daily productivity information and on time service.
  • Explains any variances on productivity
  • Schedules equipment maintenance within Provincial Legislated requirements and ensure the safe operation of all Transport vehicles
  • Manages absenteeism and employees tardiness
  • Recruits, trains, develops, motivates and coaches truck drivers, and provides regular feedback, including administering corrective actions as required
  • Communicates any relevant information to the employees
  • Demonstrates outstanding leadership, with a clear vision and consistent sense of direction and serves as a role model for employees
  • Ensures that the Health and safety rules are being followed
  • Ensures that system and tools are being used as instructed
  • Reviews all Delivery Sheets and Trip Books
  • Maintain a clean and safe work environment as per company requirements
  • Other duties as required


Technical Skills Required:


  • Proficient use of Microsoft Office Suite
  • Good communication skills (both oral and written)
  • Results oriented leader, with solid judgment and decision making skills
  • Demonstrated successful ability working with cross-functional teams
  • Planning and organizing skills
  • Strong leadership, teamwork and interpersonal skills
  • Excellent judgment and decision making skills



  • Working knowledge of CAMS, JDA, XATA, TMT


Educational and Working Experience Required

  • Minimum of High School diploma and 2 years of experience in a warehouse or transportation company, or equivalent combination of education and experience
  • Demonstrated successful experience leading warehouse or transportation employees


Working Conditions


  • Retail support centre
  • Physical work including frequent bending, lifting, and reaching
  • Occasionally lift over 88 lbs
  • Two person lift required for weights exceeding 50 lbs
  • Ability to stand and walk for long periods of time
  • Possible exposure to extreme temperatures
  • Alertness to other people and vehicles
  • Various shifts including evenings and weekends

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.