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COVID-19 screening questions will be asked and documented during the interviewing process. Hiring decisions will require, among other criteria, a determination of low risk based on the answers.

Director HR Ops - E-commerce - Bilingual







Requisition ID:  157606 

Career Group:  Corporate Office Careers 

Job Category:  HR E-commerce 

Travel Requirements:  0 - 10%


Country: Canada (CA) 

Province: Ontario 

City: Mississauga

Location: Tahoe Office 

Postal Code: L4W 0C7 is a new team dedicated to launching and scaling Sobeys new e-commerce grocery home delivery business. This is a rare opportunity to join a start-up within a larger organization. You will help launch and operate a new brand in the Ontario and Quebec markets powered by Ocado Group’s world-leading e-commerce grocery platform. We are looking for experienced, passionate, curious, customer-obsessed, and entrepreneurial individuals to join a diverse and driven team whose mission is to help Canadians stay one step ahead of their busy lives. Voila by Sobeys and Voila par IGA will be the most reliable and convenient way for Canadians to shop for groceries. Your groceries delivered. Just like that.™ 


All career opportunities will be open a minimum of 5 business days from the date of posting.




Candidates must be fully Billingual 

Role will be located in Ontario 

Job Description

  • Drive the creation and maintenance of a culture of high performance & accountability supported by the continuous improvement of management capability within area of responsibility.
  • Lead the development and execution of an integrated workforce plan, succession plan and overall talent development plan to create a talent pipeline that supports the operational requirements of client group
  • Drive the fair & consistent deployment of HR tools, systems, processes, policies and procedures including: recruitment, onboarding, leadership development curriculum, performance management, diversity & inclusion, engagement, wage & salary administration, counselling & discipline.
  • Drive the creation and maintenance of a positive work environment between Operations Leadership, Management and all front line employees  
  • Ensure that we have consistently high levels of Management/Employee communications throughout our locations
  • Use data to provide a strong voice within Operations for employee considerations
  • Monitor engagement and employee and labor relations issues and ensure that management activities are properly aligned with the Company's policies and operating culture
  • Provide professional advice to direct reports and Operations Management in relation to collective agreement administration, employment law, labor law, human rights matters, and any other issues which require conflict resolution  
  • Create a high performing team of HR professionals: select, onboard, train and develop, performance manage, and compensate them
  • Create a succession plan for HR professionals and ensure individual development plans are being executed to develop future talent 
  • Coach, develop and empower team members to effectively execute their daily roles
  • Mitigate risks to the business through effective application of legislation and Sobeys’ policies

Job Requirements

  • 10+ years experience in HR or related field required
  • Previous experience as an HR Generalist for a multi-location employee population
  • Experience working in a Union and Non-Union retail or distribution operations setting
  • Post-Secondary education required

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.