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Delivery Supervisor



Requisition ID:  175858 

Career Group:  Distribution Centre Management 

Job Category:  E-commerce Delivery Ops & Cust 

Travel Requirements:  0 - 10%

Job Type:  Full-Time


Country: Canada (CA) 

Province: Alberta 

City: Edmonton

Location: 4007 Edmonton Spoke 

Postal Code: T6W 1A3 


Voilà is a new team dedicated to launching and scaling Sobeys new e-commerce grocery home delivery business. This is a rare opportunity to join a start-up within a larger organization. You will help launch and operate a new brand in the Alberta, Ontario and Quebec markets powered by Ocado Group’s world-leading e-commerce grocery platform. We are looking for experienced, passionate, curious, customer-obsessed, and entrepreneurial individuals to join a diverse and driven team whose mission is to help Canadians stay one step ahead of their busy lives. Voila by Sobeys and Voila par IGA will be the most reliable and convenient way for Canadians to shop for groceries. Your groceries delivered. Just like that.™ 


All career opportunities will be open a minimum of 5 business days from the date of posting.



Reporting in to the Delivery Manager, the Delivery Supervisor is responsible for all aspects of the delivery operations; teammates and equipment, maintaining oversight of routing, scheduling and dispatch to customers. Adherence to applicable provincial and federal regulatory standards is strictly enforced. Actively contributes to a positive and productive working environment.


This position is full-time (4 days per week, 10 hour shifts)

  • Sunday - Wednesday 3am – 1pm 

Job Description


  • Determines the Manpower requirements and staff his/her shift appropriately reacting to any situation affecting his/her planning (Holidays, BOGOs, unplanned events, etc.)
  • Monitors and reports the daily productivity information and on time service.
  • Explains any variances on productivity
  • Manages absenteeism and employees tardiness
  • Recruits, trains, develops, motivates, and coaches Delivery teammates, and provides regular feedback, including administering corrective actions as required
  • Communicates any relevant information to the employees
  • Demonstrates outstanding leadership, with a clear vision and consistent sense of direction and serves as a role model for employees
  • Ensures that the Health and safety rules are being followed
  • Ensures that system and tools are being used as instructed
  • Reviews all Delivery Sheets and temperature logs
  • Maintain a clean and safe work environment as per company requirements
  • Valid provincial drivers license and clean abstract
  • Other duties as required

Job Requirements


  • Proficient use of Microsoft Office Suite
  • Good communication skills (both oral and written)
  • Results oriented leader, with Excellent judgment and decision making skills
  • Demonstrated successful ability working with cross-functional teams
  • Planning and organizing skills
  • Strong leadership, teamwork and interpersonal skills
  • Ability to quickly prioritize while maintaining focused on the team
  • Minimum of High School diploma and 2 years of experience in a warehouse or transportation company, or equivalent combination of education and experience
  • Demonstrated successful experience leading warehouse or transportation employees
  • Physical work including frequent bending, lifting, and reaching
  • Occasionally lift up to 50 lbs
  • Two person lift required for weights exceeding 50 lbs
  • Ability to stand and walk for long periods of time
  • Possible exposure to extreme temperatures
  • Alertness to other people and vehicles

We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.


While all responses are appreciated only those being considered for interviews will be acknowledged.

We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.