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Operations Supervisor



Requisition ID:  172581 

Career Group:  Distribution Centre Management 

Job Category:  E-commerce Fulifillment Centre 

Travel Requirements:  0 - 10%

Job Type:  Full-Time


Country: Canada (CA) 

Province: Alberta 

City: Calgary

Location: 4002 CFC Calgary 

Postal Code: T4A 0P7 


Voilà is a new team dedicated to launching and scaling Sobeys new e-commerce grocery home delivery business. This is a rare opportunity to join a start-up within a larger organization. You will help launch and operate a new brand in the Alberta, Ontario and Quebec markets powered by Ocado Group’s world-leading e-commerce grocery platform. We are looking for experienced, passionate, curious, customer-obsessed, and entrepreneurial individuals to join a diverse and driven team whose mission is to help Canadians stay one step ahead of their busy lives. Voila by Sobeys and Voila par IGA will be the most reliable and convenient way for Canadians to shop for groceries. Your groceries delivered. Just like that.™ 





Reporting to the assigned Shift Lead Operations, the Team Leads control and direct all selection, loading, forklift, and support staff to ensure the accurate selection of product to all stores and affiliates.  Actively contribute to a positive, productive, and safe working environment.

Job Description


• Provide employees with instruction, information, supervision, and facilities to encourage ongoing safe work practices

• Maintain integrity of EXE productivity

• Maintain integrity of health and safety checklists and inspections

• Participate on the Joint Occupational Health and Safety Committee as required

• Work with Shift Leads and Managers to identify problems and work to make improvements

• Comply with all RSC audit expectations (OH&S, etc.)

• Contribute to the effectiveness of the RSC’s health and safety program by promoting a safe work culture

• Monitor and review all reports and develop strategies for improving RSC productivity

• Prompt implementation of new and or revised RSC programs and standards

• Ensure all checklists are complete, current, and accurate

• Coach, counsel, and discipline as required

• Adhere and implement all applicable company safety standards

• Maintain sanitation standards

• Promote employee engagement, mission and purpose

• Performs special projects and other duties as required

Job Requirements


• Minimum of two years experience in a retail support centre

• Certified to operate mobile equipment

• Proficient knowledge of the Microsoft Office Suite

• Post Secondary Diploma/Degree or Equivalent Work Experience

*Specific shift times and location will be discussed at the interview


We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.


While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.