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Store Manager - Vancouver - Lower Mainland

Date: 24-Nov-2021

Location: North Vancouver, British Columbia, CA, V7R 2P2

Company: Sobeys

Requisition ID:  162844 

Career Group:  Store Management 

Job Category:  Retail - Administration 

Travel Requirements:  0 - 10%

Job Type:  Full-Time


Country: [[Canada]] 

Province: [[BC]]  

City: [[Vancouver - Lower Mainland]]


Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.  


A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawton’s Drug Stores or another of our great banners but we are all one extended family. 


All career opportunities will be open a minimum of 5 business days from the date of posting.



The Store Manager will provide and communicate the strategic direction and vision for the store.  The Store Managr will manage all facets of store operations and ensure operational excellence in retail merchandising, inventory management, employee engagement, and customer engagement and relations. The Store Manager will coach and develop the store team to provide superior customer service and shopping experiences achieved through execution of strategy, customized for the local market in an engaging working environment, while achieving budgeted financial results.

Provides direction and leadership for store where volume is $10M in annual sales or higher

Job Description

People Leadership

• Create a coaching and development culture for all store employees which embraces a passion for food

• Oversee total store talent management including recruitment, succession planning, orientation, training, performance management, and compensation

• Ensure the communication of operational requirements/ changes and store vision to total store

Customer Offering

• Understand and respond to local market needs and competition

• Ensure superior execution of the retail commercial program and provide feedback and recommendations to appropriate parties

• Role model, coach, and reinforce customer service expectations on a daily basis for all staff

• Ensure community presence by working with store management and community partners to host/ support community events

• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit

• Execute winning conditions as required

Policy/ Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered

• Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained


• Participate with local store marketing to identify and capitalize on opportunities within store/ market

• Responsible to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPI’s

Personal/ Professional Development

• Thoroughly understand all relevant company programs and attend training as required

• Maintain knowledge of current industry trends

Employee Engagement

• Be known as the “employer of choice” by actively supporting an environment of employee engagement

Other Duties

• Order equipment

• Coordinate maintenance of store equipment and repairs

• As requested by the company

Job Requirements

• Above average oral and written communication skills

• Full knowledge of retail operations and skills throughout the total store

• Proficient use of the Microsoft Office Suite
• Working knowledge of SAP
• High School Diploma

• Three to five years experience as a Department Manager

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.