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Pharmacy Admin Assistant (Pharmacist Lead Walk In Clinic)

Requisition ID:  170817 

Career Group:  Pharmacy Careers 

Job Category:  Retail - Pharmacy 

Travel Requirements:  0 - 10%

Job Type:  Full-Time


Country: Canada (CA) 

Province: Nova Scotia  

City: Yarmouth

Location: 0612 Yarmouth Sobeys Pharmacy 

Postal Code: B5A 2T5 


Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.  


A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawton’s Drug Stores or another of our great banners but we are all one extended family. 


All career opportunities will be open a minimum of 5 business days from the date of posting.


The Pharmacy Clinic Administration Assistant is responsible for providing superior customer service in a friendly, knowledgeable and professional manner. The Pharmacy Administration Assistant (PAA) is a link between provider and patient as well as assisting the nurse practitioner and pharmacist with a variety of tasks. The PAA’s ability to successfully complete a complex array of administrative and technical tasks relating to the job is critical to providing a high standard of care to our patient population.

Job Description

  • Responding to patient inquiries face to face, on the telephone, and virtually.
  • Identifying patient needs at first point of contact and directing them to services as appropriate.
  • Assisting patients with the completion of forms and other documents.
  • Scheduling and management of appointments including office appointments, procedures, group appointments, multi-provider appointments and specialist clinic appointments.
  • Using internal messaging, report generating and task management tools within electronic patients record.
  • Document management including prioritization of documents for review, preparation of chart copies, faxing, uploading of documents to patient health record, verifying documents and disposition of records
  • Performing various aspects of physician billing including; provincial billing (MSI), third party billing, group billing, non-insured services billing, creating and modify billing bundles and generating billing reports
  • Ordering, distributing and receiving of medical, office, and prescription supplies as well as prescription and behind the counter drugs and other equipment, as required.
  • Participate in quality improvement and patient safety initiatives
  • Prescription data entry and preparation
  • Process customer transactions (receive and release prescriptions as required)
  • Compounding as required
  • Administrative Duties such as: cycle counts, narcotic counts, return to stocks, TML’s, manual third parties
  • Management of cash functions including end of day reports.
  • Assist with other pharmacy clinic operations as required

Job Requirements

Technical Skills:



  • Above average communication skills (oral and written)
  • Strong organizational skills and attention to detail
  • Team player committed to customer service excellence
  • Self-directed and able to work independently to meet strict deadlines




  • Previous pharmacy experience and/or medical clinic experience
  • Experience with Lawtons Drugs/Sobeys Pharmacy systems (i.e.Kroll, POS).
  • Experience with electronic patient records such as (but not limited to) MedAccess preferred
  • Experience with electronic communication (including but not limited to) Microsoft Word and Excel 

Education and Experience:


  • High School Diploma


  • Undergraduate degree, Pharmacy Technology Certificate or other Pharmacy recognized program

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.