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COVID-19 screening questions will be asked and documented during the interviewing process. Hiring decisions will require, among other criteria, a determination of low risk based on the answers.

Specialist, Front End

157517 Requisition ID:  157517 

Career Group:  Corporate Office Careers 

Job Category:  Operations COE Front End & Admin 

Travel Requirements:  0 - 10%


Country: Canada (CA) 

Province: Manitoba; Alberta; British Columbia  

City: Winnipeg, Calgary, Edmonton, Vancouver, Victoria

Location: Winnipeg Office, Belmont Office, Calgary Office, Edmonton Office, Vancouver Office - Fraser Street 

Postal Code:  


Our family of 127,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.  


A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawton’s Drug Stores or another of our great banners but we are all one extended family. 


All career opportunities will be open a minimum of 5 business days from the date of posting.



Sobeys is full of exciting opportunities and we are always looking for bright new talent to join our team! We currently have a contract opportunity for a Specialist Front End to join our Operations department based out of one of our Western offices depending on the location of the successful candidate.

Job Description

What you will get to do in this fast-paced role:

  • Act as the SME for the Front End initiatives related to systems (e.g. ACS, ISP, SMS, Radiant) and processes for all banners of accountability (e.g. Sobeys, Safeway, Thrifty Foods, Foodland, IGA)
  • Share knowledge with other team members to maximize overall team effectiveness in supporting change
  • Think broadly about store impacts for everything we do in order to influence decisions that will impact the effectiveness of the Front End
  • Drive innovation through a constant pursuit to “wow” our customer and set our Front End teams up for success
  • Triage questions from Dos and MROs on existing systems, processes and tools 
  • Support creation of SOPs, training content and communications for Front End initiatives
  • Collaborate with other Back-Stage support teams to further the “Stores First” mantra 
  • Monitor all system changes to ensure pilots and deploys are handled effectively with a focus of mitigating risk to the business

Job Requirements

What your resume will include and demonstrate to us:

  • Undergraduate degree and a minimum of 5 years relevant experience as a Department Manager or equivalent work experience  
  • Working knowledge of Front End processes and tools
  • Full knowledge of company policies and department procedures
  • Proficient use of Microsoft Office suite
  • Ability to work independently, communicate effectively, work under pressure, and prioritize tasks effectively to meet deadlines
  • Excellent organizational and prioritization skills with the ability to manage multiple projects with demonstrated flexibility and adaptability
  • Demonstrated problem solving, decision making, and negotiating skills
  • Excellent interpersonal skills and ability to be a team player
  • Excellent communication skills (both oral and written), with French being an asset
  • Ability to influence positive change
  • Proven time management skills



This is an outstanding opportunity to join a leading Canadian company with a clear vision and focus.  If you feel that this describes the kind of work you want to do, and you are excited about what Sobeys has to offer, then we look forward to reviewing your application.  Please ensure that you take the time to ensure your profile shows us why you’re the most qualified applicant for the role.

Sobeys offers our employees many valuable benefits such as:

  • Growing organization
  • Competitive salary
  • Pension plan
  • Flexible health and dental benefits plan (eligible employees)
  • Ongoing Training & Development
  • Flexible Work Arrangements
  • Opportunity for internal mobility to other departments and/or promotions (for employees who are strong performers)


Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.