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COVID-19 screening questions will be asked and documented during the interviewing process. Hiring decisions will require, among other criteria, a determination of low risk based on the answers.

Coordinator Operations-RSC - Aft

Requisition ID:  168206 

Career Group:  Distribution Centre Careers 

Job Category:  Inventory Control 

Travel Requirements:  0 - 10%

Job Type:  Full-Time


Country: Canada (CA) 

Province: Ontario  

City: Whitby

Location: 3016 Whitby RSC 

Postal Code: L1N 9S1 


Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.  


A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawton’s Drug Stores or another of our great banners but we are all one extended family. 


All career opportunities will be open a minimum of 5 business days from the date of posting.



The Operations Coordinator is responsible for providing administrative support to the Operations and Administration teams utilizing SAP, C3 and WMS systems to troubleshoot, analyze and resolve issues to ensure the smooth operation of the Retail Support Centre.

Job Description


Individual Accountabilities


  • Make real-time decisions using a Warehouse Management System to allocate work and staff in the most effective manner (Rearrange tasks based on work needed. E.g.: Reassign employees to the front desk) 
  • Seek improvements and innovations to optimize performance and productivity (Typically, the coordinator acts as a participant in a lead project by the foreperson/senior foreperson)
  • Take an active role with employees and encourage their involvement
  • Participate in training non-unionized employees on MHE, selection methods and health and safety
  • Management of attendance and overtime calls for warehouse employees
  • Track and submit daily hours to the payroll administrator
  • Perform daily inventory of pallets
  • KPI tracking and reporting progress
  • Conduct SUMO follow-ups (i.e. tracking of absenteeism)
  • Track and monitor equipment such as VoCollect
  • Assign the assembly sector to each employee according to seniority
  • Pull begin day and end day reports
  • Ensure the replenishment of supplies when cases are missing for assembly
  • Report and track of all workplace and non-workplace injuries 
  • Generate Shipper/Receiver reports
  • Track and document performance
  • Provide support and coverage to shipping/receiving and admin
  • Conduct customer investigations and escalate as required
  • Perform administrative tasks such as disciplinary write-ups and database entries
  • Conduct injury/accident investigations, reporting, and follow-up with employees
  • All other duties as assigned by management


Key Support Accountabilities

•    Support the Supervisor in the management of health and safety, quality of work and employee coaching
•    Support the Shipping/Receiving department 
•    Tracking and record keeping for employee related matters
•    Attendance and productivity monitoring and reporting

Job Requirements

•    College diploma plus two (2) years’ experience in distribution or personnel management (any other combination of education and experience deemed equivalent will be considered)
•    Proficiency with the various computer tools related to operations
•    Strongly encourages proper monitoring and has a strong sense of responsibility
•    Places a high value on planning and learns quickly
•    Manages time and priorities effectively and maintains composure in stressful situations

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.