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COVID-19 screening questions will be asked and documented during the interviewing process. Hiring decisions will require, among other criteria, a determination of low risk based on the answers.

Tech Lead

Requisition ID:  89932 

Career Group:  Corporate Office Careers 

Job Category:  Information Technology 

Travel Requirements:  0 - 10%

Part Time or Full Time:  Full Time 


Country: Canada (CA) 

Province: Ontario (CA-ON) 

City: Toronto

Location: Tahoe Office 

Postal Code:  


Our family of 123,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees.  


A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawton’s Drug Stores or another of our great banners but we are all one extended family. 


All career opportunities will be open a minimum of 5 business days from the date of posting.


Job Description

This position resides within IT, however it supports our Ecomm & Marketing Delivery Team. 

•    Technical Expertise - Serve as a technology expert in the product area, and maintains a depth of knowledge in current industry trends for the respective Product business functional area. Guides the team with its technical deliverables.
•    Operations & People Management - Manage the day-to-day product activities of the team, and integrates work into product backlogs. Ensure proactive and reactive problem management is driven across all of the delivery teams. Provide advice and lessons learned, and proactively helps teams improve their ways of working and supporting tools (e.g., Kanban).  May lead teams in Daily Scrums.
•    Delivery - Advice and lead product teams on Agile practices, processes, and overall approach to executing product delivery quickly and with quality. Also, leads and coaches the team in DevOps methods and delivery. Raise the performance of product teams through continuous improvement and meeting facilitation.
•    Design – Advice the team in the development of the solution design based on the business and technology requirements.
•    Continuous Improvement - Drive improvement using a hypothesis; experimentation; measure; knowledge sharing; and ensure teams are actively seeking out opportunities for improvement. Contribute technical expertise in service of continuously improving applications across their lifecycle, and provide ongoing maintenance and support to adapt to changing business requirements. Involved in Release planning & Management.
•    Stakeholder Engagement & Support - Engage with relevant stakeholders in end-to-end service delivery lifecycle. Ensure the appropriate sign-offs are obtained at the correct stage (e.g., Architecture, IT security, Infrastructure and Product teams etc.), appropriate operational and support requirements are maintained. 
•    Maintenance & Testing – Ensure the completion of business, technology and operational testing and the definition and optimization of appropriate service maintenance models.

Job Requirements

•    Strong leadership and people management skills
•    Solid understanding of the infrastructure and application landscape
•    Experience leading DevOps teams
•    Proven track record in Service, Demand, Change and  Release management
•    Excellent understanding and awareness of ITIL processes and tools
•    Expert knowledge of concepts and tools behind the design of the relevant area of expertise e.g., business processes or systems and underlying information technologies
•    Business acumen coupled with good understanding and awareness of the technology enabling the Team’s business functional area
•    Negotiation Skills
•    Agile or Scrum certification (nice to have)
•    Customer Experience Technology
•    Agile / DevOps Delivery Methodology
•    Leadership & People Management
•    Risk, Compliance and Security
•    Experience working with Marketing Teams required.
•    Expertise in the following would be an asset, Websites, Digital Asset Management, Product Information Management, and Loyalty experience.
•    Retail experience required.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.