Team Lead, Digitization (18 Month Contract)

Ready to Make an impact?

Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have an 18 Month Contract opportunity for a Team Lead, Digitization to join our Finance Shared Services team.

This position is based out of our office in Stellarton, Nova Scotia.

Here’s where you’ll be focusing:

• Manage day-to-day activities of the EDI / Digitization team
• Manage a group of teammates
• Enable effective and efficient processing of all transactions within function, through the scheduling and organization of workflow.
• Lead and inspire team to consistently deliver exceptional customer service, ensuring every interaction meets or exceeds customer expectations.
• Accountable for the approval, implementation, and enforcement of efficient and effective best-practice processes
• Provide guidance and support to staff in the root cause analysis and the sustained resolution of all escalated issues relating to the processes within the department
• Ensure overall quality of service, retention, continuity, risk mitigation and management of any service offered
• Lead or take part in the financial analysis of business initiatives
• Apply business and financial expertise to assist in resolution of complex issues
• Monitor internal and external business information and assess impact to our processes
• Serve as business partner for area of responsibility (provide analysis, guidance, and recommendations for new business activities and impacts)
• Foster an environment that encourages employee engagement and motivates team members to perform at their best 
• Identify individual development needs and provide coaching, support and direction in terms of on-the-job learning and formal training to create development plans that address gaps
• Lead by example by focusing on personal career development and pursuing opportunities to increase relevant knowledge and skills
• Foster a coaching and mentoring culture within the team, ensuring you are willing and available to support your staff in their development
• Support Sobeys talent management succession planning strategy, by ensuring high potential employees are identified and have action plans in place that align to individual and organizational needs
• Foster a culture of continuous improvement, where colleagues in your department are encouraged and recognized for generating and implementing innovative ideas

What you have to offer:

• Minimum 5 years’ professional work experience (such as in Business, Accounting, Finance, Technology, Data, or related field)
• Post-secondary education in a related area
• Exceptional interpersonal and communication skills, strong customer service skills
• Previous supervisory or people management experience is preferred 
• Ability to positively lead and motivate a team, holding them accountable to deliverables
• Demonstrated abilities in navigating complex situations and having difficult conversations
• Ability to delegate and manage department workload effectively
• Ability to quickly learn, understand, and adapt to the technical intricacies of a process
• Strong analytical, critical thinking, problem solving, and decision-making skills
• Organized, with the ability to manage and prioritize multiple tasks while meeting deadlines
• Proficient working knowledge of Microsoft Office, including Excel
• Previous experience working in a complex organization
• Experience with operations and/or merchandising functions is preferred
• Experience with SAP or other ad-hoc systems is an asset
• Experience in EDI (Electronic Data Interchange) or working with suppliers and invoices is a strong asset

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