Process Optimization and Retail Support Analyst
Requisition ID: 181869
Career Group: Corporate Office Careers
Job Category: Store Systems Enablement
Travel Requirements: 0 - 10%
Job Type: Full-Time
Country: Canada (CA)
Province: Alberta; Nova Scotia; Ontario; Québec
City: Stellarton, Montreal, Calgary, Mississauga
Location: Foord St. Office, Calgary Office, Tahoe Office, Bureau de Montréal-Nord
Postal Code:
Our family of 131,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
We are looking for a Process Optimization and Retail Support Analyst who will play a crucial role in improving and evolving processes and systems of the Retail Enablement team. The position may be based in all offices across Canada.
The Retail Enablement – Core Store Systems team is a key business unit that supports Retail Operations teams and Stores for the banners: IGA Extra, Sobeys, Safeway, Thrifty Foods, FreshCo, IGA, Foodland, Tradition, Rachelle-Béry, and Lawtons Drugs. The team works closely with Sobeys partners (Project Office, IT, Logistics, Merchandising, Replenishment, Finance, L&D, Store Support) and acts as a liaison with Retail Operations.
The Analyst will be responsible for the functional health and utilization of select core Retail Systems (CAO, FIM, WFM, etc) related to ordering, inventory, and production. The Analyst will support and ensure systems are working properly with robust processes in place to support the store execution to drive sales, reduce waste, improve supply chain efficiency, and improve the customer experience.
More specifically, the candidate will be required to:
- Provide analysis, insights, and support to the Retail Enablement Support team to facilitate strategic discussions and road mapping activities.
- Validate, analyze, synthesize, and interpret data related to store systems and processes to identify findings and trends, allowing for informed decision-making.
- Monitor dashboards/KPIs, perform moderately complex analysis and communicate results.
- Optimize the systems parameters to constantly adapt to operational needs.
- Provide business process and technical support to users; Understand the technical issues between the different systems of the company and find solutions. Act proactively and anticipate problems.
- Work closely with Sobeys support teams to ensure optimal performance of Retail systems.
What you have to offer:
- Bachelor’s Degree in Statistics, Mathematics or Computer science with minimum of 2 years of relevant experience (any other combination of education and experience will be considered)
- Proficient use of Microsoft Office Suite (Excel Expert) and Data technology tools with ability to learn fast.
- Demonstrate problem solving and strong analytics expertise.
- Excellent organizational and prioritization skills with the ability to manage multiple tasks with demonstrated flexibility and adaptability.
- Knowledge (preferred) of SAP, BW, Sales Force, ServiceNow, Tableau.
- Knowledge (preferred) of Store operations, processes, and Retail systems: CAO, FIM, WFM, etc.
- Bilingual in English and French is an asset as the candidate will be expected to work with peers in other provinces in the development and implementation of tools and processes across Canada, as well as provide support to Sobeys employees across Canada
#LI-Hybrid #LI-LM1
We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
While all responses are appreciated only those being considered for interviews will be acknowledged.
We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.