Clerk, Gift Cards
Requisition ID: 184816
Career Group: Corporate Office Careers
Job Category: Finance Supply Chain & Backstage
Travel Requirements: 0 - 10%
Job Type: Full-Time
Country: Canada (CA)
Province: Nova Scotia
City: Stellarton
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
Your role in this position is to ensure timely processing of gift cards. The oppportunity is for a 4-month term running from October 2024 to February 2025.
Here’s where you’ll be focusing:
- Process and ship gift card orders for both internal and external customers
- Prepare and send invoices for gift card orders
- Respond to customer inquiries via email
- Update order logs with relevant information
- Ensure all required metrics are consistently met
- Work in SAP and Microsoft Office
- Provide a high standard of customer service
- Various data entry related tasks
What you have to offer:
• Minimum 1-2 years relevant work experience preferably within an office environment
• Excellent interpersonal and communication skills (written and verbal)
• Integrity and adherence to standards, policy and procedures
• Excellent customer service skills coupled with an understanding of the commitment to meet and exceed service levels
• Strong computer skills; Proficient use of the Microsoft Office Suite (Word, Excel, Outlook, etc.)
• Proven time management, organization, prioritization, and multi tasking skills
• Ability to work independently or as part of a team
#LI-Hybrid
#LI-AG1
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.
We offer a competitive compensation package, which varies by role. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.