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Analyst Systems Integration (7 Months Contract)

Requisition ID:  168393 

Career Group:  Corporate Office Careers 

Job Category:  Operations COE Labour & Performance 

Travel Requirements:  0 - 10%

Job Type:  Full-Time


Country: Canada (CA) 

Province: Nova Scotia  

City: Stellarton

Location: Foord St. Office, Tahoe Office, Vancouver Office, Victoria Office, Winnipeg Office 

Postal Code: B0K 1S0 


Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.  


A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawton’s Drug Stores or another of our great banners but we are all one extended family. 


All career opportunities will be open a minimum of 5 business days from the date of posting.



The Analyst of Systems Optimization and Support is responsible for the maintenance, development and optimization of all reporting issued by the team.  This is a 7-months contract. 

Job Description


Individual accountabilities are: 

•    Maintain knowledge of key systems (CAO, FIM, ISP/POS, Kronos, etc.) in all applicable banners in order to properly analyze data
•    Share knowledge with other team members to maximize overall team effectiveness in supporting change and usage of key systems
•    Triage questions from DOs, MROs on existing systems and tools 
•    Ensure optimal customer service standards are upheld in team call center by fielding questions related to reports issued by the team 
•    Participate in continuous improvement of team analytics by ensuring that any system changes that may impact reporting is identified and managed
•    Ensure all reports are accurate and issued to the business on time
•    Ensure accurate maintenance of store lists and distribution lists for reports we issue 
•    Monitor compliance and performance of all stores/banners/formats and engage with format leads on opportunities 
•    Actively identify opportunities in the business and work with team to propose changes to maximize profits for the business
•    Collaborate with Finance team to ensure alignment on potential opportunities
•    Support Director of Operations & District Operator and assist in removal of barriers to the execution of superior customer service 
•    Participate and drive engagement within the team 
•    Deliver a useable product to stores and on time 
•    Identify stores/banners/formats are not using systems properly 
•    Collaborate with and support project team members to achieve success with their assigned work
•    Ensure adherence to government regulations (including OHS Standards)

Job Requirements


What your resume and experience will demonstrate to us:

•    Merchandising or retail experience
•    High School Diploma and / or a minimum of 3 years experience in category or product management, or equivalent combination of education and experience
•    Working knowledge of store operations (business acumen)
•    Proficient use of Microsoft Office suite
•    Solid communication skills (both oral and written) and ability to influence positive change
•    Experience with data management and dashboarding tools (Tableau)

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.