Pharmacy Manager

Ready to Make an impact?

We are passionate about taking care of the health and well-being of individuals and families in our communities.

You’ll lead and coach a pharmacy team that’s committed to providing exceptional patient-centered care and exceeding patients' expectations. We’re looking for a friendly, knowledgeable leader who will participate in professional programs, collaborate with colleagues, support the strategic direction of the pharmacy, and want opportunities to grow and develop your career.
 

Here’s where you’ll be focusing:

People Leadership:

• Professional judgement, decision making and commitment to a successful pharmacy team
• Creating a coaching and development culture for all pharmacy teammates, supporting health and wellness
• Overseeing succession planning, orientation and training and performance management 
• Communicating operational requirements/changes and store vision to pharmacy teammates
• Staffing the pharmacy through effective and flexible scheduling
• Maintaining and implementing Occupational Health & Safety, and other regulatory requirements and procedures

Financial:

• Ensuring efficient operation of the business to achieve all financial targets and deliver on budgeted Key Performance Indicators
• Managing pharmacy expenses, review, and provide feedback to Store Manager on expenses, sales, and profitability to identify opportunities within store

Patient Care:

• Clinical services (disease state management, medication reviews, health risk assessments, etc.)
• Prescription safety prioritizing technical functions to Pharmacy Assistants
• Initiating care plans, follow up, and completing related documentation 
• Collecting relevant patient, drug, and disease information
• Identifying actual and potential drug related problems
• Monitoring medication adherence
• Providing patient counselling for new therapy to ensure understanding of the medication.
• Tailoring counselling to the needs and concerns of the patient (literacy, hearing loss, privacy, etc.)
• Understanding all pharmacy offerings and providing each patient with a personalized interaction and intervention if appropriate 

Customer Service:

• Providing superior service and exceeding patient expectations 
• Acknowledging patient promptly and professionally with warmth, empathy, and compassion 
• Role modeling, coaching, and reinforcing patient service expectations
• Creating a shopping experience that engages patients in a way that enhances loyalty, sales, and profit
   

What you have to offer:

• Bachelor of Science in Pharmacy or Doctor of Pharmacy from a recognized institution.
• Licensed Pharmacist in the province of responsibility
• Authorization to Administer Injections
• Management experience in a retail and/or retail pharmacy setting preferred
• Adhere to and implement all applicable company standards

What we have to offer:

• A competitive total compensation package that will vary by role and location
• Various incentives including signing bonus, relocation, retention and out of town allowances 
• Flexible work life arrangements to meet your lifestyle needs