Head, In-Store Communications - QC
Requisition ID: 187095
Career Group: Corporate Office Careers
Job Category: Communication du magasin
Travel Requirements: 0 - 10%
Job Type: Full-Time
Country: Canada (CA)
Province: Québec
City: Montréal-Nord
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
The Store Communications Manager is responsible for planning, developing, and executing communication strategies for stores across the organization. They ensure that store communication aligns with project outcomes and operational best practices. The role involves leading teams tasked with implementing communication plans related to company-wide projects and initiatives.
Here’s where you’ll be focusing:
Mission: Develop Effective Communication for Stores
Communication Strategy
- Design and implement a communication strategy aligned with business needs and organizational goals.
- Collaborate with the director to ensure optimal execution.
Expertise and Optimization
- Advise commercial teams to maximize the impact of communications.
- Measure the effectiveness of actions and propose continuous improvements.
- Identify the most suitable channels and establish processes to resolve issues while ensuring a positive customer experience.
Monitoring and Innovation
- Stay informed about trends and innovations in communication to anticipate changes.
- Develop and optimize communication capabilities and channels.
Cross-Functional Coordination
- Align communication strategies with project, cross-functional, and corporate teams.
- Ensure the optimization of systems and platforms to achieve business results.
- Propose innovative solutions to enhance store communication.
Resource Management
- Prioritize projects and requests to manage resources effectively.
- Share knowledge to support skill development within teams.
Leadership and Talent Development
- Guide, train, and empower team members to ensure their performance.
- Oversee recruitment, training, and performance management of employees.
- Create opportunities for skill development and career growth to nurture talent.
What you have to offer:
- Degree in communication, public relations, marketing, or a related field.
- Bilingualism is required.
- Must be occasionally available outside of normal business hours to respond to emergencies and provide store support
- Five to eight years of experience in communication, project management, or related fields.
- Three years of personnel management experience is preferred.
- Experience in operations and retail is an asset.
- Proven experience in project execution.
- Proficiency in Microsoft Office.
The candidate will collaborate with peers from other provinces to develop, implement, and refine tools and processes on a Canada-wide scale, while also providing support to Sobeys employees across the country.
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.
We offer a competitive compensation package, which varies by role. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.