Coordinator, Learning & Development

Ready to Make an impact?

Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have an opportunity as Coordinator, Learning & Development.
.

Here’s where you’ll be focusing:

 Provide administrative support and oversight of L&D processes to support service delivery and effectiveness of the CL L&D Shared Services function

• Intake process (management and triage of e-mail or on-line intake tools and follow-up communications with requestor, LPAs and team members as needed)
• Tracking of projects, initiatives and work assignments (status updates, analysis and follow up as needed with team members)
• Documenting meeting minutes and identifying assigned action items and follow ups
• Vendor administration (administration of external resources including contract administration, onboarding, time sheets and invoicing, document
• Repository for contracts, SOWs and proposals)
• Workshop and training logistics (for example scheduling administration, communications, facilities, virtual classes, greeting facilitators, evaluations participant queries, assembling and distribution jobs aids, materials and orientation packages, co-ordination technology aids, participant tracking and results)
• Recommend improvements to L&D process administration and oversight
• Keep yourself and others organized and determine which tasks are the most important to manage the process

Provide administrative support and oversight of L&D data bases and tools (maintenance of tool, data entry, reporting, problem solving) to support service delivery and the effectiveness of the CL L&D Shared Services function

• Intake and Tracking System
• Document Repository
• Preferred Vendor Data Base
• Invoicing
• Learning Asset Data Base
• Licenses
• LMS
• Recommend improvements to L&D data bases and tools

Compile and report evaluation and survey results

• Consolidate and prepare reports on trainee evaluations, L&D survey results or assessments
• Keep record of evaluations and survey data and reports
• Recommend improvements to administration of results and reports
• Centre Led L&D Internal support
• These include, but are not limited to:
• Consolidation of metrics, first level analysis and reporting (across all business functions) and management of documentation
• Maintenance and updating of CL L&D organization charts, BF contacts and Embedded Team Contacts
• Logistics and document management for CL L&D meetings
• Logistics and document management for L&D strategic planning sessions
• Logistics and document management for CL L&D communications (team or to external stakeholders)
• Support onboarding of new team members
• Recommend improvements to internal administration
   

What you have to offer:

• 3 to 5 years in an administrative role supporting multiple team members or clients
• 2 to 3 years event co-ordination or scheduling
• Proficiency with MS Office Suite – with expertise in Visio an asset
• Knowledge and experience in L&D function an asset
• Bilingual French and English may be preferred or required
• Strong ability to communicate across multiple mediums (email, phone, conference calls, virtual meetings, in-person)
• Process administration, oversight and continuous improvement
• Exceptional attention to detail and quality
• Customer service orientation and willingness to go the extra mile to support colleagues to deliver quality work
• Document management
• Interpersonal relationship skills and comfort working with different stakeholders
• Excellent organizational and coordination skills and ability to prioritize work to meet multiple deadlines
• Critical thinking and problemsolving skills and ability to proactively navigate through situations
• High degree of confidentiality and management of sensitive information

#LI-Hybrid

Why work at Sobeys?

• Flexible working hours policy and telecommuting
• Welcoming and friendly environment
• Company involved in its community
• Education assistance policy
• Opportunities of growth
• Employee discount at participating stores