Specialist Quality Assurance- Own Brands
Requisition ID: 183302
Career Group: Corporate Office Careers
Job Category: Own Brands
Travel Requirements: 20 - 30%
Job Type: Full-Time
Country: Canada (CA)
Province: Ontario
City: Mississauga, Toronto
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 131,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Overview
We are looking for a Quality Assurance Specialist to join our team, focusing on providing expertise in quality assurance and manufacturing for Sobeys Own Brand products. You will be supporting in supplier management ensuring food safety and quality targets are met and facilitating investigations and responses to customer feedback.
Job Requirements
-
Provide quality assurance and manufacturing expertise to cross functional teams to develop Own Brand products from concept to shelf – key focus areas are Produce, Home Meal Replacement (HMR) and Bulk Products.
-
Support new Supplier qualification and provide recommendations based on Audit, Risk assessment and / or on-site visits.
-
Maintenance of active Suppliers and products.
-
Assess Supplier Food Safety and product certification.
-
Work closely with a multi-disciplinary team to ensure all products are delivered with pace and on strategy – team members include Product Developer, Brand Manager, Data Specialist, Regulatory Affairs, and Food Safety.
-
Ensure all products meet Food Safety requirements and defined Quality targets.
-
Review packaging and artwork for Quality / Safety requirements
-
Conduct investigations into complaint/inquiries with supplier partners - for corrective and preventive actions
-
Provide technical support to Sobeys Customer Care with respect to Own Brand product complaints and inquiries.
-
Monitor, evaluate and trend customer complaint data, investigate and report findings to stakeholders.
-
Facilitate CFIA Food safety investigations, support incident management, recall and corrective action process for all Own Brands products.
-
Manage and assist in the execution of the recall system after hours and on weekends as required and pertaining to Own Brand products.
-
Manage risk assessment of Own Brand Supplier sites.
-
Drive continuous quality improvement through monitoring performance of existing Own Brand products in market and actioning with suppliers as necessary.
-
Be an advocate for Own Brands across all areas of the business.
-
Role requires travel 20% – 30% travel – domestic and international.
Skills and Experience Requirements
- An Undergraduate Degree and a minimum of 5 years of relevant experience
- Experience in manufacturing of food products – focus area Produce and Home Meal Replacement
- Knowledge of GFSI recognized schemes for manufacturing and HACCP
- Knowledge and application of Risk Assessment and Root Cause Analysis
- Experience working with cross-functional teams, including regulatory affairs, brand management, product development, food safety, and customer care
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.
Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
- Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
- Access to Virtual Health Care Platform and Employee and Family Assistance Program.
- A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
- A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
- Learning and Development Resources to fuel your professional growth.
- Parental leave top-up
- Paid Vacation and Days-off
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.