Share this Job

COVID-19 screening questions will be asked and documented during the interviewing process. Hiring decisions will require, among other criteria, a determination of low risk based on the answers.

Specialist Gift Cards

Requisition ID:  162824 

Career Group:  Corporate Office Careers 

Job Category:  Loyalty Program Management Marketing 

Travel Requirements:  0 - 10%

Job Type:  Full-Time


Country: Canada (CA) 

Province: Ontario  

City: Mississauga

Location: Tahoe Office 

Postal Code: L4W 0C7 


Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.  


A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawton’s Drug Stores or another of our great banners but we are all one extended family. 


All career opportunities will be open a minimum of 5 business days from the date of posting.



The Gift Card Specialist will manage day to day work and assist the work with a cross functional team of internal and external partners to help run the gift card business smoothly and efficiently.

Job Description

  • Manage launch of gift card new creatives, create article numbers, work with pricing team etc.
  • Work closely with Customer Insights and external partners on developing reports for analysis; identifying trends and recommendations for improvements
  • Manage and keep logs current for all businesses.
  • Work closely with Category managers to ensure inventory requirements are met on time.
  • Manage gift card printing cycles; data testing, PO# creation, shipping schedules & approvals.
  • Manage Client Line Access log and IVR updates.
  • Develop store communications for gift card programs.
  • Assist with management of vendor partner programs
  • Develop and manage promotional and marketing plan project work streams including marketing briefs, project management and follow-ups, creative proof approvals and budget reconciliation
  • Support in development of marketing material for marketing campaigns, external gift card channel partners and B2B customers. Provide support for various individual promotional offers.
  • Support merchandising, store, warehouse and replenishment teams and provide inventory, article and product information.
  • Keep current Customer Service Handbook. Own all customer service and vendor inquiries and issue resolution relating to corporate Gift cards.
  • Manage gift card pages on Sobeys Inc. websites and update information when required.
  • Own and Manage all invoicing & payments for gift cards, support distribution and follow-up of invoices for promo cards.


Job Requirements

  • An Undergraduate Degree or diploma
  • Strong reporting and analytics skills
  • Proficient in Microsoft Office Suite
  • Strong communications skills
  • Bilingual English/French is an asset
  • Store experience an asset

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.