Specialist, Digital Offers and Analysis - 12 month contract
Requisition ID: 191388
Career Group: Corporate Office Careers
Job Category: Digital Product Management
Travel Requirements: 0 - 10%
Job Type: Full-Time
Country: Canada (CA)
Province: Ontario
City: Mississauga
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
We are looking for a Digital Offers and Analysis, Specialist within our Digital Product Management team to act as the detail driven partner who works on creating offers and campaigns that will drive customer engagement and loyalty and who can also convert business ideas and data into clear business requirements with robust business cases and support smooth product delivery. In this role, you will work closely with internal stakeholders including product managers, loyalty, marketing teams, digital channels, IT solutions and external vendors to keep projects on track.
Here’s where you’ll be focusing:
- Deliver timely and error-free offers and campaigns for all banners, regions, tactics like weekly mass basket builders, personalized offers, supplier funded offers, department level offers, etc. recurring each week in collaboration with relevant stakeholders
- Gather and define business requirements for requests coming from stakeholders across marketing, loyalty, product and digital experience platform teams. Plan and run workshops with marketing and IT teams to capture business needs, validate and document these requirements. Maintain up-to-date documentation of requirements and related changes
- Support product manager for prioritization by ensuring business revenue impact, effort and risk are documented. Keep the backlog current with change in priorities or business impact and update dashboards for transparency
- Support in change management processes and ensure that all impacted stakeholders are informed and prepared for new functionality or updates
- Assist in planning, execution and delivery of projects owned by Digital Product Management team. Monitor project risks, dependencies, issues and escalate when needed
- Support project preparation of status updates, dashboard and stakeholder communications. Maintain project documentation, decision logs and status updates
- Support user acceptance testing (UAT) and defect triage
#LI-CF2
#LI-Hybrid
What you have to offer:
- Bachelor’s degree in Marketing, Business, or related field.
- 3-5 years of experience in marketing, loyalty, campaign management or analyst related field.
- Strong analytical skills with experience using data and customer insights to inform strategies. Strive for continuous improvement, generate and recommends innovative ideas.
- Strong communication skills with the ability to work across technical, business, and vendor teams
- Ability to manage multiple projects and vendors while maintaining clear documentation and status updates
- Experience building business cases and using prioritization frameworks
- Problem solving mindset, eye for details and collaboration skills.
- Experience in the grocery or retail industry is a plus.
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.
We offer a competitive compensation package, which varies by role. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.