Share this Job

COVID-19 screening questions will be asked and documented during the interviewing process. Hiring decisions will require, among other criteria, a determination of low risk based on the answers.

Program Manager, COE Change Management

Requisition ID:  161396 

Career Group:  Corporate Office Careers 

Job Category:  HR Change Management 

Travel Requirements:  0 - 10%

Job Type:  Full-Time


Country: Canada (CA) 

Province: Ontario; Nova Scotia  

City: Mississauga

Location: Tahoe Office, Bureau de Montréal-Nord, Foord St. Office 

Postal Code: L4W 0C7 


Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.  


A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawton’s Drug Stores or another of our great banners but we are all one extended family. 


All career opportunities will be open a minimum of 5 business days from the date of posting.



Do you want to make a difference in people’s lives and equip them to navigate, adapt and thrive through strategic business and technology transformations?  We have an exciting opportunity for you!  As a Program Manager, COE Change Manager you will be playing a key role in driving the change experience to help employees’ transition, adoption and achievement of business results. Specifically, you will be responsible for leading the Change COE, leading change on projects as well as managing a team of change leads.

Job Description

  • Responsible for change project intake process and resource allocation across enterprise Tier 1 initiatives – including engagement with Learning & Development and Communications
  • Responsible for change methodology, tools and processes – including the continuous improvement and enhancements
  • Drive change capability build with the team and across the organization
  • Provide visibility for change status across all program / project
  • Responsible for managing a team of change leads
  • Collaborate and influence key executives, leaders and impacted stakeholders to solve business challenges using change management strategies and interventions
  • Be as an active, visible coach and guide for executives and leaders in helping them fulfill the role of change sponsors and champions of change
  • Assess the change impact on people, process and technology as an input into mitigation activities and change plans; defining the change journey with a focus on a audience-specific, tailored employee experience
  • Develop and implement activities to align leaders, engage stakeholders, mitigate impacts and resistance and assess change readiness
  • Identify anticipated points of resistance and adoption / transition risks and develop specific response strategies and plans
  • Actively build strong relationships with stakeholders and foster an environment of trust and open conversations
  • Develop and execute communication plans and activities in collaboration with Corporate and Operational Communications teams
  • Create and lead a change network to increase awareness, enable feedback and champion change initiatives
  • Work closely with Learning & Development to develop high-level plans and ensure alignment of detailed training plans and execution

Job Requirements

  • 5-10 years experience in delivering organizational change management (OCM) including change management strategy and plan, stakeholder management, change network, communications & engagement, leadership alignment / coaching, training, change readiness assessment.
  • Experience leading a Change COE (change methodology, tools, process, upskilling, etc.)
  • Experience with large-scale, multi-project, cross-functional business and IT transformations
  • People leader experience in management and development of others
  • Change Management Certification, PROSCI, CCMP Designation or equivalent
  • Bachelor’s degree in human resources, psychology, business or equivalent
  • Able to work through ambiguity, think outside of the box and thrive on new challenges
  • Demonstrated ability to influence others and move toward a common vision or goal
  • Strong interpersonal, relationship building, collaboration and active listening skills
  • High level of motivation, a self-starting attitude and a strong work ethic
  • Excellent communication skills, both written and verbal (French an asset)
  • Skill in data analysis methods and reporting techniques
  • Advanced MS Office skills (esp. Excel, PowerPoint, SharePoint)

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.