Manager Tech Solutions - Salesforce Marketing Cloud and Data Cloud
Requisition ID: 188122
Career Group: Corporate Office Careers
Job Category: Technology Solutions - Marketing
Travel Requirements: 0 - 10%
Job Type: Full-Time
Country: Canada (CA)
Province: Ontario; Nova Scotia
City: Mississauga
Location: Tahoe Office
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
Sobeys is full of exciting opportunities and we are always looking for bright new talent to join our team! We currently have a full-time opportunity for an Manager Tech Solutions – Salesforce Marketing Cloud and Data Cloud. This role can be based out of one our main offices including: Stellarton, NS; Mississauga, ON.
Here’s where you’ll be focusing:
As an Manager Tech Solutions Salesforce/Data Marketing with Sobeys, you will:
- Work with Business Partners to lead the development and ongoing refinement of the overall Product Strategy and Roadmap.
- Own, lead and deliver a multi year technology roadmap that aligns with our overall enterprise and business vision, goals and objectives.
- Manage a dynamic team supporting career development, performance evaluation and people management.
- Work with the Centre of Excellence team to ensure compliance to the organizational quality standards for new or enhanced products or services throughout the delivery lifecycle.
- Own and ensure the backlog management is always current, accurately prioritized and categorized.
- Be accountable for Vendor relationship management, including managing and maintaining all vendor contracts.
- Be accountable for the System Integrators helping with Marketing related projects or providing support for Marketing products.
- Oversee the administration and continuous improvement of the Salesforce platform, ensuring alignment with organizational goals and user needs.
- Collaborate with cross-functional teams to design, implement, and optimize Salesforce solutions that support business processes and enhance user experience.
- Lead the implementation of new Salesforce features, enhancements, and integrations, ensuring successful deployment with minimal disruption to business operations.
- Manage Salesforce configuration, customization, and data migration efforts to ensure accuracy and efficiency across all related systems.
- Own the Salesforce user experience by working with stakeholders to define requirements, address feedback, and drive user adoption.
- Ensure Salesforce best practices are followed, including security protocols, data management standards, and system performance optimization.
- Monitor and report on Salesforce system performance, identifying opportunities for improvement and taking proactive steps to address issues.
- Lead training initiatives for Salesforce end-users, ensuring effective use of the platform across various teams.
- Work closely with the Salesforce vendor and system integrators to manage platform upgrades, integrations, and third-party applications.
#LI-Hybrid #LI-VJ1
What you have to offer:
Your experience and resume will show us:
- Bachelors Degree in Computer Science, Business Administration, related degree, or relevant experience in Technology.
- Proven success with managing large scale transformational level programs.
- Strong understanding of a product life cycle.
- Able to motivate team members and know how to efficiently make important decisions.
- Proven ability to influence cross functional teams.
- Excellent written and verbal communication skills.
- Experience in retail and Marketing systems preferred
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.
Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
- Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
- Access to Virtual Health Care Platform and Employee and Family Assistance Program.
- A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
- A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
- Learning and Development Resources to fuel your professional growth.
- Parental leave top-up
- Paid Vacation and Days-off
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.