Share this Job

Labour Performance & Standards Manager

Requisition ID:  168401 

Career Group:  Corporate Office Careers 

Job Category:  Operations COE Labour & Performance 

Travel Requirements:  0 - 10%

Job Type:  Full-Time


Country: Canada (CA) 

Province: Ontario; Alberta; British Columbia; Manitoba; New Brunswick; Newfoundland and Labrador; Nova Scotia; Prince Edward Island; Québec; Saskatchewan  

City: Stellarton, Mississauga, Toronto, Montréal, Calgary, Vancouver

Location: Tahoe Office, 0019 Stellarton RSC 

Postal Code:  


Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.  


A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawton’s Drug Stores or another of our great banners but we are all one extended family. 


All career opportunities will be open a minimum of 5 business days from the date of posting.

Job Description

Reporting to the Manager, Workforce Performance and Standards, the incumbent will be responsible for the creation of work processes and standards, the full and effective implementation of standards, forecasting, budgeting and workforce related systems within the retail operation and the coordination, maintenance and execution of support to the retail operation.

Job Requirements

-Ensure that Scientific Work Standards are maintained for all departments
 Manage and support the various labour management systems (Kronos, SP4R, WFMBI)
 Analyze opportunities related to workforce management and provide recommendations to operations teams
 Act as a technical expert for workforce systems and labour management at retail level
 Collaborate with other Standard Managers in the review and update of standards, promote harmonization of standards
 Collaborate with internal stakeholders to review and approve work standards
 Build relationships with internal stakeholders
 Optimize training materials available to stores and operations teams
 Act as the point of contact for the Center of Excellence with the operations teams (VPs, DOs, Specialists), represent the various teams (CAD/FIM/WFM) with the operations teams

Job Requirements:
Bachelor's degree and a minimum of 8 years of relevant experience
Knowledge of company policies and procedures
Experience with the change management cycle 
Experience with process improvement initiatives
Experience in retail business
MOST certification
Proficiency in Microsoft Office Suite


Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.