Business Analyst
Requisition ID: 187848
Career Group: Corporate Office Careers
Job Category: Technology Solutions - SS & E-commerce
Travel Requirements: 0 - 10%
Job Type: Full-Time
Country: Canada (CA)
Province: British Columbia; Alberta; Nova Scotia; Ontario
City: Burnaby / Calgary / Stellarton / Mississauga
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
Sobeys is full of exciting opportunities and we are always looking for bright new talent to join our team! We currently have a Full time opportunity for a Business Analyst. This role can be based out of one our main offices including: Stellarton, NS; Mississauga, ON; Vancouver
Here’s where you’ll be focusing:
As a Business Analyst at Sobeys you will:
- Direct the development of business requirements for IT solutions including but not limited to business reports, systems and applications and vendor programs through detailed analysis and by providing recommendations.
- Hold requirements gathering sessions by identifying the right participants, preparing the appropriate material, reviewing the project scope, and identifying key assumptions.
- Leadership skills to support teams in the translation of business requirements and development of software solutions.
- Ability to identify functional and technical solutions to meet client requirements.
- Direct the identification of new and complex business processes and strategies to improve efficiencies by becoming knowledgeable of their data and their intricacies.
- Improve business processes by defining the existing “As-Is” process and the new “To-Be” process using Sobeys and industry standard methodologies.
- Participate in leadership and influence cross-functional task forces or teams to identify and document functional requirements, workflow and information sources.
- Refine and mature the Business Solutions Engagement Operating model and processes by identifying opportunities for new and more efficient ways of conducting business, identifying opportunities to automate processes or otherwise innovate on business operations using application features.
- Assess scope and impact of client business needs and manage client expectations.
- Support the overall Project and Backlog Intake process.
- Contribute to the acceptance of applications and application enhancements via a formal test process.
- Support the Business Solutions Engagement Manager by providing insights to the team to help support strategic discussions.
- Work as a liaison among stakeholders to understand the objectives, policies, and operations of various functions within the organization, and recommend solutions that enable strategic goals to be met.
- Communicate functional developments and enhancements to user groups through various media (Web, Email, On-site training).
- May participate in the development of user training material as required.
- Seek final sign-off of the detailed business requirements from the business sponsor.
#LI-Hybrid #LI-VJ1
What you have to offer:
Your Resume should clearly outline the following experience:
- An Undergraduate Degree in Computer Science or Business Administration, or 3+ years related specialization or experience in Technology.
- Good understanding of PIM/MDM.
- Nice to have basic knowledge of XML and JSON.
- Good to have functional knowledge of Stibo PIM.
- Experience gathering business requirements, business process reengineering, process mapping and application testing.
- Ability to prototype and/or process map at the requirements stage to firm up and validate requirements.
- Ability to complete a detailed business case for incoming project/initiatives requests that include cost/benefit analysis.
- Ability to elicit and document detailed business and system requirements.
- Proven track record of working closely with the development teams to translate system requirements and support high-level design discussions.
- Ability to resolve conflict between functional groups.
- Proven track record of identifying opportunities to automate processes or otherwise innovate on business operations using application features.
- Strong technical expertise in PIM/EDAM, and/or Salesforce Service Cloud (or Customer Data platforms such as Salesforce Data Cloud) and/or E-commerce applications.
- Excellent communication skills with a demonstrated ability to collaborate in a matrix organization.
- Experience in monitoring and prioritizing product backlog stories.
- Previous experience in the retail industry is preferred.
- Project Management or Scrum Master certification is a plus (e.g. CAPM, PMP, CSM).
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.
The salary range for this position in British Columbia is $60,666.00 - $83,000.00 . We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure that you are paid fairly and competitively.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
- Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
- Access to Virtual Health Care Platform and Employee and Family Assistance Program.
- A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
- A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
- Learning and Development Resources to fuel your professional growth.
- Parental leave top-up
- Paid Vacation and Days-off
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.