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COVID-19 screening questions will be asked and documented during the interviewing process. Hiring decisions will require, among other criteria, a determination of low risk based on the answers.

Pharmacy Customer Service Clerk #JoinOurFamily

Requisition ID:  162598 

Career Group:  Pharmacy Careers 

Job Category:  Retail - Pharmacy 

Travel Requirements:  0 - 10%

Job Type:  Part-Time


Country: Canada (CA) 

Province: Ontario  

City: London

Location: 7274 London Sobeys Pharmacy 

Postal Code: N6H 0H9 


Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.  


A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawton’s Drug Stores or another of our great banners but we are all one extended family. 


All career opportunities will be open a minimum of 5 business days from the date of posting.



The OTC Clerk is responsible for providing superior customer service in a friendly, knowledgeable and professional manner. Working under the direction of the Pharmacy Manager, you will need to have the ability to be self-directed and multitasking will be essential as well as the ability to be a team player.

Job Description

  • Order, receive, handle, stock, merchandise, price and sell merchandise in the OTC Department
  • Invoice verification and submission
  • Implement Plan-o-grams
  • Verification and implementation of shelf labels
  • Provide superior customer service
  • Maintain a neat and clean environment
  • Adhere to and implement all applicable company standards
  • Other duties as assigned

Job Requirements

  • Previous retail experience (grocery/drug store) would be considered an asset.
  • Excellent customer service skills
  • Strong organizational skills and attention to detail
  • Above average oral and written communication skills
  • Available days, evenings, and weekends


At Sobeys, communities across Canada continue to look to us to provide a safe, trusted essential service.  Accordingly, all employees in Pharmacy are required to demonstrate that they are fully vaccinated against Covid-19 or, if unable to be vaccinated, provide proof of a minimum of 3 negative rapid test results per week. If successful in your application you will be required to provide proof of vaccination or agree to rapid testing prior to acceptance of the role.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.