Administrator HR Services
Requisition ID: 183388
Career Group: Corporate Office Careers
Job Category: HR Service Center - West
Travel Requirements: 0 - 10%
Job Type: Full-Time
Country: Canada (CA)
Province: Alberta
City: Calgary
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 131,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
Sobeys is full of exciting opportunities and we are always looking for bright new talent to join our team! We currently have an opportunity for a HR Services Administrator.
Here’s where you’ll be focusing:
- Effective and timely execution of daily roles and responsibilities
- Provide courteous, timely and accurate answers to employee questions, complaints, requests regarding payroll, benefits, pension, employment verifications, and general employment inquiries
- Advise and support HR on all matters related to Kronos and HR Services
- Scanning employee information into SAP HR System
- Respond to Payroll emails and phone calls based on established SLA’s
- Provide information to HR managers, people leaders and employees to enhance their understanding of HR processes and tools
- Print and distribute pay statements and tax statements as required
- Track incidents using HR Services software
- Report on trends and call volume using the HR Services software Execution of HR Services strategy
- Achieve exceptional Employee Experiences in regard to answering questions and providing accurate and timely information
- Identify new business policies, processes and strategies to improve efficiency and enhance the Employee Experience
- Assist in providing and coordinating employee communications during Emergency situations
- Partner with Human Resources to provide effective customer service, and direction throughout the organization on all HR Services related transactions
- Acts as an ambassador for HR Services within HR and the Organization
What you have to offer:
- Undergraduate Degree or a DEC with a minimum of 2 years of relevant experience
- Experience with SAP HR System
- Experience wtih Dayforce (asset)
- Previous Payroll or Service Centre experience (preferred)
- Strong sense of Customer Service
- Retail experience (preferred)
- Proficient in Microsoft Office
- Understand basic payroll and Kronos topics, practices, and policies
- Able to negotiate and resolve conflict
- Able to be discreet and sensitive to confidential information
- Possess above average communication skills (oral and written, both in French and English preferred) (The candidate will be expected to work collaboratively with peers in other provinces to develop procedures and processes to be implemented nationally. She will also have to interact regularly with her peers in other provinces, as well as provide support to Sobeys employees across Canada)
- Confortable working on weekends when needed
At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.
Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
- Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
- Access to Virtual Health Care Platform and Employee and Family Assistance Program.
- A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
- A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
- Learning and Development Resources to fuel your professional growth.
- Parental leave top-up
- Paid Vacation and Days-off
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.