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Requisition ID:  58170 

Career Group:  Store Careers 

Job Category:  BC Store Operations 

Travel Requirements: 

 

Country: Canada (CA) 

Province: British Columbia (CA-BC) 

City: Surrey

Location: 4900 Surrey Central Safeway 

Postal Code:  

Safeway grocery stores provide an exceptional food shopping experience to consumers from Vancouver, British Columbia to Thunder Bay, Ontario. We are the newest member of Sobeys Inc.’s retail food offering which serves the needs of Canadians with more than 1,500 stores in over 800 communities from coast-to-coast. Whether it's your first job or you're ready for a new challenge, we have a career to fit your life. Our commitment to delivering top quality products and superior service to our customers, and for giving back to the communities we serve has earned us a reputation as an employer of choice for those looking for an exciting career in food retail.

Overview

The Floral Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Job Description
  • Manage direct reports including: selection, orientation, training and development, performance management, succession planning and compensation
  • Communicate operational requirements/changes to department employees
  • Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
  • Provide superior customer service to meet customer needs
  • Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
  • Create floral arrangements
  • Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
  • Lead the implementation of all corporate policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively, including timely and accurate submission of all relevant documentation as required
  • Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained
  • Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control
  • Act as the employer of choice by actively supporting an environment of employee engagement
  • Initiate, support, participate and lead community and charitable events and activities
  • Coordinate maintenance of department equipment and repairs
Job Requirements
  • High School Diploma
  • Minimum 18 months of retail store experience, particularly in the specific department
  • Experience reading and analyzing financial reports, and experience in developing and adhering to budgets
  • Ability to work independently in a fast paced environment Above average communication skills (both oral and written)
  • Full knowledge of department operations and skills
  • Proficient use of Microsoft Office Suite

While all responses are appreciated only those being considered for interviews will be acknowledged.

We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.