Manager Liquor Store

Ready to Make an impact?

The Store Manager is responsible for providing and communicating the strategic direction and vision for the store. Managing all facets of store operations, the Store Manager will ensure operational excellence in retail merchandising, inventory management, and customer relations. The Store Manager will coach and develop the store team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market, while achieving budgeted financial results.

Here’s where you’ll be focusing:

• Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment. 

• Act as a role model, coaching/mentoring employees to support outstanding customer service.

• Foster a culture of engagement throughout the team and work towards making Sobeys Liquor the best place to work.

• In conjunction with the Assistant Store Manager, conduct individual performance reviews on a timely basis that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• In conjunction with the ASM create and maintain employee work schedules including hours of work, work assignments, training, vacations and paid time off, along with the ability to react to last minute decisions regarding coverage for absenteeism, and overtime scheduling.

• Provide oversight and direction to the employees within the store in accordance with the company's policies and procedures.

• Recruit, interview, hire, and train staff.

• Seek and provide regular constructive feedback through working together and able to challenge poor behavior in a positive and constructive manner.

• Counsel, discipline and/or terminate employees using Sobeys progressive discipline policy with the assistance of the ASM, Director of Operations and/or Human Resources if required.

• Lead team meetings through communication and sharing of new programs, policies and product knowledge.

• Actively acknowledge others’ efforts, contribution and commitment to the company’s and the store’s strategic objectives.

• Maintain transparent communication. Appropriately communicate organization information through staff meetings/huddles and/or one-on-one meetings. 

• Create a shopping experience that engages your customers in a way that enhances loyalty, sales, and profit.

• Ensure community presence by working with store management and community partners to host/ support community events.

• Execute winning conditions and maintain store standards as per policy. 

• Ensure all applicable company policies and procedures are communicated and adhered.

• Ensure that OH&S, Saskatchewan Liquor and Gaming Association, and other regulatory requirements and procedures are implemented and maintained.

• Participate with local store marketing to identify and capitalize on opportunities within the store/ market.

• Respond to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPI’s. 

• Thoroughly understand all relevant company programs and attend training as required.

• Maintain knowledge of current industry trends. 

• Other duties as assigned.

What you have to offer:

• Above average communication skills (both oral and written).

• Full knowledge of retail operations and skills.

• Proficient in use of Microsoft Office Suite.

• Working knowledge of SAP (preferred).

• Highschool diploma.

• 3-5 years experience in a supervisory role.