PT Pharmacy Assistant Admin

Ready to Make an impact?

This Part Time position will be split between the dispensary at Lawtons # 144 and the upcoming primary clinic. 

We are passionate about taking care of the health and well-being of individuals and families our communities. 
 
You’ll be part of our pharmacy team that’s committed to providing exceptional patient-centered care and exceeding patients' expectations. We are looking for friendly, knowledgeable, and professional individuals to join our team who will make meeting the health needs of our patients their top priority. 

The Pharmacy Administration Assistant is responsible for providing superior customer service in a friendly, knowledgeable and professional manner. The Pharmacy Administration Assistant (PAA) is a link between providers and patients as well as assisting the nurse practitioner and pharmacist with a variety of tasks. The PAA’s ability to successfully complete a complex array of administrative and technical tasks relating to the job is critical to providing a high standard of care to our patient population.

Here’s where you’ll be focusing:

• Responding to patient inquiries face to face, on the telephone, and virtually.
• Identifying patient needs at first point of contact and directing them to services as appropriate.
• Assisting patients and staff with the completion of forms and other documents.
• Scheduling and management of appointments including office appointments, procedures, group appointments, multi-provider appointments and specialist clinic appointments.
• Using internal messaging, report generating and task management tools within electronic patients record.
• Document management including prioritization of documents for review, preparation of chart copies, faxing, uploading of documents to patient health record, verifying documents and disposition of records
• Performing various aspects of physician billing including; provincial billing (MSI), third party billing, group billing, non-insured services billing, creating and modify billing bundles and generating billing reports
• Ordering, distributing and receiving of medical, office, and prescription supplies as well as prescription and behind the counter drugs and other equipment, as required.
• Participate in quality improvement and patient safety initiatives
• Prescription data entry and preparation
• Process customer transactions (receive and release prescriptions as required)
• Compounding as required
• Administrative Duties such as: cycle counts, narcotic counts, return to stocks, TML’s, manual third parties as needed
• Management of cash functions including end of day reports.
• Assist with other pharmacy clinic operations as required

What you have to offer:

Technical Skills:

Required:

• Above average communication skills (oral and written)
• Strong organizational skills and attention to detail
• Team player committed to customer service excellence
• Self-directed and able to work independently to meet strict deadlines

 
Preferred:

• Previous pharmacy experience and/or medical clinic experience
• Experience with Lawtons Drugs/Sobeys Pharmacy systems (i.e.Kroll, POS).
• Experience with electronic patient records such as (but not limited to) MedAccess preferred 
• Experience with electronic communication (including but not limited to) Microsoft Word and Excel 

 
Education and Experience:

Required:

• High School Diploma

Preferred:

• Undergraduate degree, Pharmacy Technology Certificate or other Pharmacy recognized program

What we have to offer: 

• A competitive total compensation package that will vary by role and location 
• Flexible work life arrangements to meet your lifestyle needs