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COVID-19 screening questions will be asked and documented during the interviewing process. Hiring decisions will require, among other criteria, a determination of low risk based on the answers.

Representative Rehab Customer Service-FT

156864 Requisition ID:  156864 

Career Group:  Store Careers 

Job Category:  Retail - Front End 

Travel Requirements:  0 - 10%


Country: Canada (CA) 

Province: [[mfield6]]  

City: Dartmouth

Location: 884 Westphal Lawtons 

Postal Code: B2X 1R5 


Our family of 127,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.  


A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawton’s Drug Stores or another of our great banners but we are all one extended family. 


All career opportunities will be open a minimum of 5 business days from the date of posting.



The Rehab Customer Service Representitive is responsible to provide administrative and clerical shared service support to members of the Rehab team. The Representative is accountable for timely and accurate data entry for billing, accounts receivables, invoicing, rentals and customer accounts. Thr Representative will also prepare quotes and assessments and will provide exceptional customer service to walk in or phone in clients. Actively contributes to a positive and productive working environment.

Job Description



•             Coordinate Rental Requests

•             Manage incoming phone calls

•             Create invoices for payment, research product SKU’s

•             Oversee Accounts Receivable process

•             Review Age Trial Reports

•             Review and resubmit weekly resubmissions

•             Coordinate Rental Requests

•             Manage rental inventory

•             Process transfers

•             Prepare quotes

•             Consult with clients and clinicians

•             Adhere to and implement all applicable company standards

•             Other duties as required


Job Requirements

•             Working knowledge of Chainware

•             High school diploma

•             Knowledge of rehab products

•             Industry knowledge of billing procedures

•             May be required to lift up to 22 lbs

•             Sitting for long periods of time, but may involve walking or standing for brief periods of time

•             Using a computer keyboard and mouse for long periods of time

•             Travel may be required

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.