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Manager Rehab

Requisition ID:  161577 

Career Group:  Pharmacy Careers 

Job Category:  Retail - Front End 

Travel Requirements:  0 - 10%

Job Type:  Full-Time

 

Country: Canada (CA) 

Province: Prince Edward Island  

City: Charlottetown

Location: 882 Sherwood Centre Lawtons 

Postal Code: C1A 5P7 

 

Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.  

 

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawton’s Drug Stores or another of our great banners but we are all one extended family. 

 

All career opportunities will be open a minimum of 5 business days from the date of posting.

 

Overview

The Rehab Manager is responsible to actively manage the execution of sales and profitability of the Rehab department. The Manager will lead the store Rehab Team to seamlessly deliver on customer expectations through effective and efficient support of the sales team. The Manager will also work effectively and cooperatively with all store departments to support and build the Lawtons brand.  Actively contributes to an environment of employee and customer engagement

Job Description

• People Leadership
• Create a coaching and development culture for all employees
• Manage direct reports including: selection, orientation, training and development, performance management, succession planning and compensation 
• Coordinates Home Health Care training 
• Coordinates service, installations and deliveries
• Oversee the day to day priorities of the Rehab environment.
• Ensure that the operational requirements/changes and store vision is communicated by conducting regular staff meetings.
Customer Offering
• Understand and respond to market needs and competition
• Role model, coach and reinforce customer service expectations on a daily basis for all staff
• Provide exceptional customer service by addressing customer complaints and resolving issues
• Ensure community presence by working with store management and community partners to support community events i.e Wheels in Motion
Policy/Regulatory Adherence
• Ensure all applicable company policies and procedures are communicated and adhered
• Responsible for ensuring that OH&S, and other regulatory requirements and procedures, are implemented and maintained
Financial
• Responsible to ensure efficient operation of the business to meet financial targets and profitability
• Manage Rehab accounts

• Process invoices for payment
• Process Expense invoices
• Coordinate Rehab administration
• Manage inventory, inventorycounts and monitor company assets
Personal/Professional Development
• Thoroughly understand all relevant company programs and attends training as required
• Understand and manage client needs and overall needs of the business.
• Maintain knowledge of current industry trends
Other
• Other duties as required
• Actively contribute to a positive and productive working environment

Job Requirements

• Above average written and oral communication skills
• Full knowledge of HHC retail operations
• Strong People Management Skills

• High School Diploma
• 3 years experience within the HHC/Rehab enviorniment
• A combination of education and experience may be considered

Competencies demonstrated in the following areas:

• Customer Service 
• Interpersonal Skills 
• Job Knowledge 
• Decision Making/Problem Solving 
• Managing for Results 
• People Development 
• People Management 
• Team Leadership 
• Enthused Selling

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

 

 

While all responses are appreciated only those being considered for interviews will be acknowledged.

 

We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.