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COVID-19 screening questions will be asked and documented during the interviewing process. Hiring decisions will require, among other criteria, a determination of low risk based on the answers.

Representative Inside Sales

Requisition ID:  72174 

Career Group:  Corporate Office Careers 

Job Category:  National Wholesale 

Travel Requirements:  0 - 10%


Country: Canada (CA) 

Province: Alberta (CA-AB) 

City: Calgary

Location: Calgary Office 

Postal Code:  


A proudly Canadian retail company, Sobeys began in 1907 as a small meat delivery business in Stellarton, Nova Scotia. Today, Sobeys Inc. serves the food shopping needs of Canadians with approximately 1,500 stores in all 10 provinces under retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawton’s Drug Stores as well as in-store pharmacies, liquor and more than 350 retail fuel locations.


Together with our 123,000 employees and franchise affiliates and a collective passion for delivering exceptional food and shopping experiences, Sobeys’ purpose is to improve the lives of Canadians by helping them Eat Better, Feel Better and Do Better.



All career opportunities will be open a minimum of 5 business days from the date of posting.



Sobeys is full of exciting opportunities and we are always looking for bright new talent to join our team! We are currently looking for an Inside Sales Representative, based out of our office in Calgary, Alberta. The successful candidate will work to increase sales as well as provide exceptional customer service to Independent designated customers. If you are fluent in both English and French, and your skills and experience meet the requirements are below, we'd love to hear from you! 


Job Description

Grow the Business

  • Promote sales to existing customers
  • Present promotional opportunities to customers
  • Provide weekly telemarketing calls to designated customers
  • Assist in new customer development including independent customers, banner programs and key accounts
  • Report all competitive activity and market conditions to management
  • Assist both management and team members on special projects


Own the Customer Experience

  • Receive and process orders in a timely manner
  • Respond to and resolve  service requests and inquiries in a timely manner
  • Consult with customers to resolve problems and provide ongoing support
  • Collection of all receivables; responsible to keep accounts within credit terms
  • Respond to inbound and outbound sales requests, inquiries and complaints by phone



Job Requirements
  • Excellent written and communication skills in both French and English
  • Excellent interpersonal skills
  • Strong customer service orientation
  • Good problem solving skills
  • Undergraduate Degree or a DEC with a minimum of 2 years of relevant experience
  • Proficient use of Microsoft Office Suite
  • Knowledge of SAP
  • Working knowledge of EXE


This is an outstanding opportunity to join a leading Canadian company with a clear vision and focus.  If you feel that this describes the kind of work you want to do, and you are excited about what Sobeys has to offer, then we look forward to reviewing your application.  Please ensure that you take the time to ensure your profile shows us why you’re the most qualified applicant for the role.

Sobeys offers our employees many valuable benefits such as:

  • Growing organization
  • Competitive salary
  • Pension plan
  • Flexible health and dental benefits plan (eligible employees)
  • Ongoing Training & Development
  • Flexible Work Arrangements
  • Opportunity for internal mobility to other departments and/or promotions (for employees who are strong performers)

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.



While all responses are appreciated only those being considered for interviews will be acknowledged.


We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.